The quest for comfort can bring about some questions…
Get The Facts here. Simply use the search bar or select a category.


Returns & Exchange

Order & Shipping


Orders & Shipping

Delivery fee is impacted by the size of the mattress and whether two persons are required. Please call the store for the exact delivery cost.

We take about 2 weeks at the most to ship your order  

Yes, It’s best if someone is home so we can bring the mattress inside and set it up for you and our service team can take away your old mattress without you lifting a finger.

No problem, We should be able to help you get the mattress up the stairs and into a second story bedroom. Just let us know beforehand.

Yes, you can choose a specific date for your mattress to be delivered.

Beds for Backs is the exclusive stockist of ErgoLife – ErgoLife products were the first sleep products to receive Australian Tax Office recognition as a Health Aid. What does this mean? All our ergonomic products are GST Free – that’s huge savings for our customers, all year round !!

Yes, Zip Pay offers interest free payments for up to 36 months. Please contact the store for more details

Senior Card holders can obtain up to 12.5% discount on our ErgoLife range and Electric Adjustable beds.

GST Free, Interest Free & Lay-by terms
Interest Free Terms & Lay-by available – 6 MONTHS 0% INTEREST*
By utilising the 0% payment plans you can purchase today with only 10% deposit
interest free finance. Best of all, providing you comply with all terms and conditions
and pay the purchase in full by the end of the interest free term, you will never have
to pay any interest on your purchase. All terms and conditions details are available
on application. Offers are available to approved applicants only.

  • only 10% deposit;
  • up to 6 months interest free;
  • take home straight away;
  • a better night’s sleep.

Returns & Exchanges

We offer a 60 Night Happiness Guarantee, so you have 60 nights to decide if your purchase is the perfect match – if you’re not happy with it you can easily adjust or replace it.

We ensure that the damaged and returned mattresses are recycled.

All our products carry a warranty period that lasts for many years. Our range includes 1-sided mattresses, 2- sided mattresses, zipped mattresses etc. Please contact our customer service department for further details.


Ergonomics is the science of designing products to suit people and their lifestyles, focusing on improving interactions with every day products.

Ergonomically designed beds apply known and tested ergonomic principles to the design and development of beds. Such beds are engineered to relieve stress on the body by distributing weight and supporting the natural alignment of an individual during sleep.

Based on the science of physics and engineering, zero stress refers to the design of a structure to distribute the user’s weight to reduce stress on the body.

In a standing position a neutral posture is achieved where the spine is naturally straight in the vertical plane and the hips and shoulders are straight in the horizontal plane. It is assumed that a neutral posture imposes the least amount of stress on the vertebral column (spine).

We have three Ergonomic Bed ranges. Each is different for different body and their needs. Our Ergonomic Specialists would be happy to explain all about them to you at 1800 96 1010 and if you would like to read more about our products please visit our retailers at for further details.

It’s not about age, it’s about better sleep and better rest for a better life! It’s never too soon to go ergonomic! A mattress that supports your natural shape isn’t a luxury, it’s a necessity.


All our products are made in our factory here at Campbellfield, Victoria and we use the best quality Australian made comfort layers and fabrics.

Currently, we’re only located in Victoria, check out our store locator to find a store
near you

You can view our customer testimonials right here on our website
( or visit the product review
Australia website or by simply following this link

There are plenty of ways to get in touch with a sleep expert who can answer all your questions: you can visit your nearest store, call us on ????????, send an email to or fill in this

We’re launching ecommerce very soon so yes! But until then you can view the range online before heading in store.

Absolutely, two single mattresses’ will make up your double/queen/king mattress so you can adjust each one individually depending on your own personal comfort style

It has been in our experience that our mattress’s life is fully dependent on the user and the weight of the user(s).

Please read our Buyer’s guide to find the right mattress for you, your body and your needs.


No Problems, our Queen Size Pocket Spring Mattress with Ergonomic Back Support starts at only $750. Please visit our stores for more information.