Rick at Beds For Backs is probably the best person I’ve ever dealt with, his knowledge patience and excellent customer service has been greatly appreciated. I made the wrong choice picking a mattress he then treated me with the upmost care too get it sorted for me, even a personalised visit out of his time on a weekend too resolve the issue. Very happy customer and would 100% recommend.
Unique experience with Bed 4 Backs in nunawading. Their staff is very nice and helpful，providing good service to fit your design. Looking forward to receiving my own designed pink colour bed！
Thanks to Rick Morris for the great customer service and his knowledge in assisting us with such a simple thing as buying new pillows. Nowhere else we’ve been explained fundamentals, given comprehensive advice and practical assistance in this matter. Really appreciate your time Rick to drop off the product which was not in stock when we were in the shop.
We can highly recommend Rick and Bed for Backs Nunawading as happy clients. We will definitely come back again.
Customer service is alive and well. I found the missing link at Beds for Back Nunawading with Rick. I bought a new bed (3rd from Beds for Backs in my lifetime) an unfortunately did not choose well and found it did not agree with me. After 3 nights I went in to see Rick and amazingly he was able to arrange a replacement for me. Not only will I have it before Christmas I really feel like I’ve won the lottery with Ricks 5 start treatment !!!
Great customer service. Rick spent a great deal of time to ensure that we found the right bed for us. Followed up at home to ensure the bed was set up correctly. Now I have a bed that I can actually sleep in. Couldn’t recommend more highly.
I’ve purchased 2 mattresses from them in the past and was 100% happy, and I’ve recently taken my parents there to get a new bed. The service was excellent, Rick explained everything and made sure they were happy. They love their bed, and have really appreciated the post-sale care. Beds for Backs came out to their home and helped adjust the bed until it was perfect. Who else would come to your home multiple times to make sure it’s perfect. Mum hasn’t slept well for years due to pain, and she is now sleeping well. I’m so grateful to Beds for Backs for caring enough to make sure it’s perfect. more…
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“It’s all about getting the right bed to suit you. I take the time to ask the right questions to get the product meets all of your needs and increases your quality of life. When you buy from me you are my
customer for life.”
Customer service is Ricks top priority. Offering a complementary visit to your home after delivery to ensure your bed is fitted to your specific needs. With follow up visits available to make any further adjustments that may be needed.
No matter your requirements, Rick will sit with you for as long as is needed to ensure you leave with the best possible solution for your troubles. As Beds for Backs customer service manager, he will be there for you long after you’ve left the store.
Nunawading is home to our full range of mattresses systems and a variety of clearance ELEKTA lifestyle electric beds.
Rick also specialises in quotes for TAC, Workcover and NDIS claims and works alongside Health Professionals, Occupational Therapists and Case Managers.
*Plenty of parking available